Top 5 Online Big Box Store Failures

Hello Imaginary Friends,

With Dragon, we received a lot of gift cards and we bought a lot of things online. This led to some serious frustrations. Small stores were easy to deal with but some of the big box stores were not.

Top 5 Online Big Box Store Failures

Me trying to figure out what these stores were thinking.
Me trying to figure out what these stores were thinking.

5. Restricted Items: Think Geek

I’m sure this isn’t their fault. There are severe restrictions to what you can sell over the border, but I really wanted the Tactical Diaper Bag. It’s a real pain to constantly deal with restrictions and seriously… a diaper bag?

4. Let’s Charge Way Too Much: Amazon Canada

Baby things are a niche market, but some of the re-sellers on Amazon Canada go one step too far. I saw diapers for over $100 that I can buy from the creators for $35.

Unfortunately these re-sellers flood Amazon’s listings and it’s near impossible to find what you’re looking for without being flooded by overpriced versions.

3. We Don’t Take Our Own Coupons Online: Best Buy Canada

Best Buy has a decent online store and an ok points program, but the two are not compatible. The points let you get certificates that can be used like money, but only in a physical location.

For Canada’s largest electronic retailer, that’s pathetic.

2. We Don’t Take Our Own Gift Cards Online: Walmart Canada

Not taking coupons or certificates is one thing, but Walmart won’t even take their own gift cards. That’s right – a Walmart gift card cannot be used online.

1. Let’s Organize Everything Into Stupid Categories: Babies R Us

Are you looking for something? Maybe it’s under “Pregnancy Essentials”, “Gift Ideas”, or “Parent Tested Parent Approved”.

Seriously, just label your categories in a simple, easy to understand way. Stop trying to be cute, and instead be useful.

Do you have any online stores that do dumb things and make you angry?

Éric