*Update* The Grocer’s Shop / Alimentation L’Epicier Inc. – WORST CUSTOMER SERVICE EVER

Hello My Imaginary Friends,

So last October I wrote a post telling our experiences with The Grocer’s Shop / Alimentation L’Epicier Inc. To say it’s scathing is an understatement.

One of my references that was called, despite our asking differently, signed up with their Quebec branch. They had perfect service and love the product. This tells me that the Ontario side is probably the problem.

Yesterday at 11am I got a call from their head of Customer Retention. He was extremely nice and very polite and asked what he could do to win us back. He was polite, understanding, and repentant. He offered us some free samples and genuinely tried to win me over (the big telecom companies could learn a thing or two from this guy).

Near the end of the call he did ask if I could take the original blog down. This tells me that it might have been the reason for his call and not the official complaint.

I neither accepted any restitution gifts nor will I take down the original post, but I have to give them credit for trying.

Conclusion

Although I can’t recommended them I have heard good things about their Quebec branch and nothing but fantastic things about their product.

The act of reaching out to me (although 9 months latte), apologizing, and trying to make amends tells me that they are not as bad as I first thought.

 

What are your thoughts?

Éric

Recommendation Tuesday – truLOCAL

Hello My Imaginary Friends,

After having some terrible luck with a certain company, we decided to look for other options.

If you’re in Ontario you might have seen the ads on facebook and other social media for truLOCAL. Unlike other companies where you have to buy a year’s worth of meat at once, truLOCAL is a subscription box that comes to your home on your schedule.

You can do every 2, 3, 4, or 6 weeks and they have 2 different sizes of box.

You decide what you want. Each box has a certain number of points and you select meat that has a number assigned. A package of two chicken breast is 2 points and so is a single fillet minion steak. Before every delivery you can go online and change what you want and try new things.

The meat is fantastic and the service is amazing. We commented that we had less chicken in one box and they made sure we had extra in the next delivery. They answer almost all questions asked on social media and are always friendly and polite.

I highly recommend this service!

Later Days,

Éric

Naked Models and Meat

Every year in Ottawa there is an event called Ribfest. It’s a festival, of sorts, with vendors from across North America who come and sell Ribs and Chicken. There is also a protest every year from groups like PETA.

This year’s PETA protest bothered me but not in the way they wanted it too.

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The concept is that they’re trying to make people realize that animals are similar to humans. They have the same parts and the same feelings. I’m not going to debate that. The protest’s intended message is lost in the “Sexy” aspect. People stopped to take pictures, people talked about it and a bunch of people sat nearby and watched the half-naked models while they ate their meat.

The message that seemed to be more prevalent from this protest, and what bothered me about it, was that women are just like animals. Instead of humanizing the animals they effectively dehumanized the models.

The naked people were all woman, all white, and all model shaped and sized. To the guys taking pictures and catcalling these models, they are effectively pieces of meat.

In my opinion the protest was misogynistic, and badly thought out. PETA loves to have nakedness in their protests. I know it’s done for shock value but I still think they’re missing their mark.

What do you think? Is it a thought provoking protest or something else?

Éric

***Edit for clarity: The models were all volunteers and members of PETA.