Hello Imaginary Friends,
With Dragon, we received a lot of gift cards and we bought a lot of things online. This led to some serious frustrations. Small stores were easy to deal with but some of the big box stores were not.
Top 5 Online Big Box Store Failures

5. Restricted Items: Think Geek
I’m sure this isn’t their fault. There are severe restrictions to what you can sell over the border, but I really wanted the Tactical Diaper Bag. It’s a real pain to constantly deal with restrictions and seriously… a diaper bag?
4. Let’s Charge Way Too Much: Amazon Canada
Baby things are a niche market, but some of the re-sellers on Amazon Canada go one step too far. I saw diapers for over $100 that I can buy from the creators for $35.
Unfortunately these re-sellers flood Amazon’s listings and it’s near impossible to find what you’re looking for without being flooded by overpriced versions.
3. We Don’t Take Our Own Coupons Online: Best Buy Canada
Best Buy has a decent online store and an ok points program, but the two are not compatible. The points let you get certificates that can be used like money, but only in a physical location.
For Canada’s largest electronic retailer, that’s pathetic.
2. We Don’t Take Our Own Gift Cards Online: Walmart Canada
Not taking coupons or certificates is one thing, but Walmart won’t even take their own gift cards. That’s right – a Walmart gift card cannot be used online.
1. Let’s Organize Everything Into Stupid Categories: Babies R Us
Are you looking for something? Maybe it’s under “Pregnancy Essentials”, “Gift Ideas”, or “Parent Tested Parent Approved”.
Seriously, just label your categories in a simple, easy to understand way. Stop trying to be cute, and instead be useful.
Do you have any online stores that do dumb things and make you angry?
Éric
Thanks for share Online Big Box Store Failures